Do you really cover every washroom automation brand, even ones that are no longer sold?

Yes. Our coverage is product-class based: sensor taps, urinal sensors and WC flushers, hand dryers, soap and sanitiser dispensers, shoe polishing machines, and digital lockers. Not brand based. All discontinued products are serviced and repaired, regardless of whether the original manufacturer still supports them.

What is the response time on emergency calls in Mumbai and Pune?

24 to 48 hours for critical failures across Mumbai and Pune. The contracted SLA is on the agreement; in practice the average is closer to 6 to 8 hours during business days. A working multi-brand spare kit travels with every engineer to avoid second visits.

Washroom AMC and Repair, Mumbai & Pune | Fibro Finisher

Specialist washroom automation · Mumbai · Since 2004

AMC and on-call repair for every washroom automation brand on your floor. Mumbai and Pune.

Q: Can we start with on-demand repair before committing to a washroom AMC?

Yes. Many of our largest accounts started that way. Share the model number and a brief description of the failure, and we will dispatch a senior technician for an on-site inspection at a fixed call-out fee. After diagnosis, you receive a written quote before any spare is fitted. If you decide to roll into AMC later, the audit work already done is credited.

Q: Do you handle multi-location washroom AMC accounts?

Yes. Several of our clients run 6 to 18 sites across Mumbai and the wider MMR. We provide a single AMC across all locations, a single point of contact, and consolidated quarterly reporting. For sites outside Mumbai, we coordinate with vetted local partners under our SLA.

Sensor taps, hand dryers, urinal flushers, soap dispensers, every washroom automation product on your floor. We keep them running across every brand and model, on a single AMC or on-call when something fails. Twenty years in Mumbai. Five hundred facilities and counting, under one accountable team.

Book a Free Site Audit See what's covered

20+

Years specialising

500+

Active facilities

All brands

One AMC, one invoice

Fibro Finisher technician servicing washroom equipment on site

24-hr response

Across Mumbai

500+ facilities

Banks · Hospitals · Hotels

Trusted by 500+ commercial facilities across India

The actual problem

The cause of washroom complaints is rarely the product. It is the maintenance model.

A typical commercial floor runs eight to twelve washroom automation products from five different brands. The fragmentation, not the hardware, is what drives complaints into your inbox.

25–40% of facility complaints in commercial buildings are washroom-related

Cross-vendor blame on every shared failure.

The tap vendor blames the plumbing. The plumber blames the sensor. The sensor vendor says it's the battery. Five brands, five vendors, five separate service agreements, and a different escalation path each time.

Vendor cross-blame

Manufacturer warranty runs out at year one.

From year two onwards, every minor issue is a paid callout. Annual unplanned washroom spend stops being predictable, and finance starts asking questions.

The warranty cliff

Discontinued products create anxiety.

When a manufacturer stops supporting a model, many facility teams assume replacement is the only option. That creates waste, delay, and unnecessary spending, even when the product is still serviceable.

End-of-life anxiety

What we offer

Multi-brand washroom AMC, or on-call repair.

A multi-brand AMC for facilities that want a single accountable partner, or one-off repair for facilities not yet on a contract. Same technicians, same standards, different commitment.

Annual Maintenance Contract

One agreement covers every brand on your floor.

Scheduled preventive visits, priority emergency response, and full multi-brand coverage, invoiced once a year. The default for facilities that want a single accountable partner.

Quarterly preventive maintenance, scheduled in advance
Battery health audited and replaced as required, before failure
Guaranteed 24–48 hour emergency response across Mumbai and Pune
Fixed annual fee, single line item
One service desk for every brand, every location

Annual contract

From ₹ on quotation

Request Quote

On-Demand Repair

One-off failure? We'll come and inspect first.

For facilities not yet on AMC, or one-off failures. A specialist technician inspects the unit on site, identifies the fault, and quotes the work in writing, before any spare is replaced.

On-site inspection visit at a fixed call-out fee
Written quote after diagnosis, before any spare is fitted
All discontinued products serviced and repaired
Multi-brand specialist technicians with years of experience

Per visit

Fixed call-out fee

Book an Inspection

Coverage

Washroom automation coverage: every product, every brand.

One catalog of coverage. The stronger the equipment mix inside a facility, the more valuable a multi-brand service partner becomes.

01 · Most-serviced category

Sensor Taps

Urinal Sensors & WC Flushers

Hand Dryers

Soap & Sanitiser Dispensers

Shoe Polishing Machines

Digital Lockers

Allied facility services Plumbing, electrical, painting, and housekeeping also covered for AMC clients on request.

Get a Coverage Check

The difference

Washroom AMC vs no AMC, line by line.

Preventive maintenance extends asset life by up to 40% and reduces downtime. Every difference below is a real operational consequence, not a marketing claim.

Factor	Without AMC Typical multi-vendor setup	With Fibro Finisher AMC One specialist, one contract
Vendor relationships	3–5 service vendors per floor.	One contract covers every brand.
Service trigger	Reactive, only when something breaks.	Scheduled prevention plus emergency cover.
Response time	Manufacturer helpdesk queues. Days to weeks.	One number. Technician on site within 24–48 hours across Mumbai and Pune.
Diagnostic depth	Generalist electrician or manufacturer rep.	Specialist multi-brand technicians with years of experience.
Battery health	Replaced after failure. PCB usually damaged by the time it's flagged.	Voltage tested every visit, replaced pre-emptively before breakage.
Discontinued products	Forced retrofit or full replacement.	All discontinued products serviced and repaired.
Cost predictability	Variable invoices. Q4 surprises.	Fixed annual fee, single line item.
Product lifespan	Manufacturer-rated lifespan only. Year six is typically end-of-life.	Up to 40% longer under maintained AMC. Year six extends to year nine.

How we work

How a washroom AMC onboarding works, in six steps.

A defined onboarding flow built over twenty years of commercial site work. No surprises after signing, you see the asset register before the first invoice goes out.

Site walk-through

A senior technician visits, photographs every washroom automation product on the floor, notes brand, age, and current condition.

Free · 90 minOn-site

Audit report & proposal

Within five working days: a written report, what's working, what's failing, what's repairable, and a single AMC or repair proposal.

5 daysWritten

Onboarding visit

If you sign, our team baselines every product, replaces failing units in scope, hands over an asset register with serials and intervals.

Day oneAsset register

Preventive maintenance

Quarterly visits at a fixed slot. Every product inspected, cleaned, calibrated, battery-checked. One-page report after each visit.

QuarterlyScheduled

Emergency response

One number to call. Critical failures get a technician on site within 24–48 hours across Mumbai and Pune. A working multi-brand spare kit travels with every engineer.

24–48 hrsMumbai & Pune

Annual review

At renewal: full-year service log, uptime, spares used, recurring issues, and recommendations for the year ahead. You sign once.

YearlyReported

Questions facility teams ask

Washroom AMC and repair FAQs: what facility teams ask before signing.

Honest answers to the questions FM heads, procurement, and admin teams have raised in twenty years of conversations.

Can't find your question?

Send us a quick note. A senior technician, not a sales agent, will write back within one working day.

Ask a Specialist

Do you really cover every brand, even ones that are no longer sold?

Yes. Our coverage is product-class based, sensor taps, urinal sensors and WC flushers, hand dryers, soap and sanitiser dispensers, shoe polishing machines, digital lockers, and height-adjustable tables, not brand based. All discontinued products are serviced and repaired, regardless of whether the original manufacturer still supports them.

How quickly does the AMC pay for itself?

In audited accounts, washroom complaint volume drops by roughly 40% inside the first twelve months, mostly because preventive maintenance catches failures before they become tickets. Most facilities also see a reduction in replacement spend because we repair what would otherwise be discarded.

What does the free site audit actually involve?

A senior technician spends about 90 minutes on your floor. They photograph every washroom automation product, note brand, model number, age, and current condition. Within five working days you receive a written report, what's working, what's failing, what's repairable, and what genuinely needs replacement. There's no obligation to sign.

Will the same engineer come back, or do you rotate?

Same engineer. Every account is tagged to a senior technician who owns it for the full contract life. Familiarity reduces diagnosis time and prevents repeat failures. The engineer who installed your sensor tap is the one who returns to service it.

What's the response time on emergency calls?

24–48 hours for critical failures across Mumbai and Pune. The contracted SLA is on the agreement; in practice the average is closer to 6–8 hours during business days. A working multi-brand spare kit travels with every engineer to avoid second visits.

Can we start with on-demand repair before committing to AMC?

Yes, many of our largest accounts started that way. Share the model number and a brief description of the failure, and we'll dispatch a senior technician for an on-site inspection at a fixed call-out fee. After diagnosis, you receive a written quote before any spare is fitted. If you decide to roll into AMC later, the audit work already done is credited.

Do you handle multi-location accounts?

Yes. Several of our clients run 6–18 sites across Mumbai and the wider MMR. We provide a single AMC across all locations, a single point of contact, and consolidated quarterly reporting. For sites outside Mumbai, we coordinate with vetted local partners under our SLA.

What's the procurement process, single PO or annual?

Annual PO covering the full contract scope. We invoice once at the start of the contract year. Emergency spares outside scope are billed separately on approval. We file GST quarterly and provide TDS-compatible invoices for procurement and finance teams.

Reach a specialist

One call away. Pick whichever channel you're on.

Selected clients